Please call or e-mail us with questions about sizing.  All these lines run differently so you may need some assistance.      We'll help you decide on size and the correct silhouette for you, taking into account your height, bust size, etc.    This is our favorite part!  We love helping you and we want you to be thrilled with your choices.

     Because of the care we take in collecting your size info, we rarely have problems with items not fitting,  but just in case:       Most items may be exchanged as long as the return is pre-approved by contacting u, and as long as the item is back in our hands in 5 calendar days, with tags attached, in unworn condition.   Item may NOT have any odors such as perfume or yucky cigarette smoke.  Don't let your pet use the item for a nap.   Any item that is not in perfect, unscented, unworn condition when we receive it, will be returned to you and no refund will be issued.   When item is received in perfect condition with tags attached,   Haute Mama will issue you a store credit.  

    **All special occasion items as well as all sale or clearance items are a final sale. **  

      Shipping:   If your item is in stock, we will pack and ship your item within 48 hours.  If you are in a rush, and you are using Overnight or Second Day Air, please let us know and we can work with you on packing an item sooner.  Additional shipping fees will apply. 

      All orders of regularly priced items totaling over $300 will be shipped free of charge.  (TN residents pay 9.25% sales tax)
 To Clarify:    Free Shipping does not apply to sale-priced items, and will not apply to shipment of exchanges.    Price of exchanged items or shipments using store credits will not be included when figuring up total eligible for free shipping.   If you qualify for free shipping, and  items are exchanged,  any shipping charges for shipping an item back to us as well as shipping charges for us to send you the replacement will be  your responsibility.  We will always stick as closely as possible to actual  shipping charges. 

Shipping
 
We offer the following shipping options:

 
UPS Ground , UPS Second Day Air, UPS 3 Day Select, UPS Overnight
 
   
   

Payment Methods
 
At this time, our website can accept Paypal only.  We accept Mastercard, Visa, Discover, and American Express for phone orders.  If you would rather use a credit card, call us or e-mail us with your credit card info and order the item so we can take it off the website right away.  
 
You may  call 1-901-755-4440 to make an order over the phone.   E-mail us through the 'contact us' portion of this site. 

Privacy Policy
We will NEVER share any of your information with anyone else!  Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order and will be destroyed immediately upon completion of the transaction.  This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.   We will NEVER EVER share any of your information with anyone else.   If you ever receive and ad from another company that has our return address on it, it is because we sent it to you thinking it might be helpful to you.   We are people just like you and we wouldn't don't want our private info spread all over the world either!
HomePress!Shop !Our LinesUnderstanding the fitMap/DirectionsNursingCesarean ComfortAbout UsShipping/PoliciesAbout cheap clothes...Contact UsMARY KAY COSMETICSGreat links!